Privacy Policy

Thank you for visiting the Reve Travel Inc. d/b/a Reve website (www.ownwithreve.com) (the “Site”), contacting Reve, and/or using any Reve mobile applications or services (the “Services”). This Privacy Notice is intended to describe how Reve handles information that you provide, or that we learn about the individuals who: visit our website, contact us by mail, email or telephone or in person, or who provide us with information through any other means. We recommend that you carefully review this notice before providing us with any information. By accessing and using the Services, you agree to this Privacy Notice and our Terms of Use.

BY VISITING OR USING THE SERVICES, YOU EXPRESSLY CONSENT TO THE PROCESSING OF YOUR PERSONAL INFORMATION ACCORDING TO THIS PRIVACY POLICY.  IF YOU DO NOT AGREE WITH OUR POLICIES AND PRACTICES, YOUR CHOICE IS TO NOT USE THE SERVICES.  YOUR PERSONAL INFORMATION MAY BE PROCESSED IN THE COUNTRY WHERE IT WAS COLLECTED AS WELL AS OTHER COUNTRIES (INCLUDING THE UNITED STATES) WHERE LAWS REGARDING PROCESSING OF PERSONAL INFORMATION MAY BE LESS STRINGENT THAN THE LAWS IN YOUR COUNTRY.  BY UPLOADING PERSONAL INFORMATION TO THE SERVICES, YOU WARRANT THAT YOU HAVE THE RIGHT TO TRANSFER SUCH INFORMATION OUTSIDE YOUR COUNTRY AND INTO THE UNITED STATES.

By calling or texting 833-800-7383, customers agree to receive text messages. If you no longer wish to receive text messages, you may opt-out at any time by replying "STOP"
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Children’s Privacy

The Reve website and services are not intended for children under the age of 18 and Reve does not knowingly collect any information from children under 18 years old through its website. If the parent or guardian of a child under 18 believes that the child has provided us with any information, the parent or guardian of that child should contact us if they want this information deleted from our files. If Reve obtains knowledge from any source that it has information about a child under 18 in retrievable form in its files, we will delete that information from our existing files.

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What Information does Reve Collect and how is it Used?

1. Registration Information
When you register to create an account, subscribe to a newsletter, or contact us with a question or comment you may voluntarily provide us with certain information, such as your name, email address, phone number or other contact information.  We will use this information to administer your account and to respond to or fulfill any request or inquiry you may make.  

2. Purchase Information
If you apply to purchase an RV using the Services, you will be required to provide certain information that Reve will use to verify your identity and to complete and administer the sale.  This may include: legal name, date of birth, address, a copy of your government issued ID, passport, national ID card or driving license.  We may also collect information regarding your bank account, credit history or other information needed to administer your account.  Your home purchase application will contain full information regarding how we may use and access your online banking information.  With your express authorization, we may use your information to perform a credit check or otherwise consider your eligibility to receive a loan or other financing.

3. Financing Information
At this time, Reve does not provide connections to third-party loan providers, for users to apply for and receive a mortgage or other financing options. In the event, Reve offers financing directly or otherwise partners with or links to a third-party provider, Reve will update this policy.

4. Public Posting
You may also choose to post or upload additional information, such as videos, photos or other content (“User Content”) to publicly available portions of the Services.  User Content you post on a public forum or make publicly available will be available to other users of the Website and may be retrievable by third party search engines.  Third parties may also be able to download or share your User Content to social media sites such as Facebook, Pinterest, Twitter, as well as via email. We recommend that you guard your privacy and anonymity and not upload any User Content that you are not comfortable being available to the general public.  Any third party with access to your information via the Services will be permitted to use the information in the same manner as if you submitted the information directly to that third party.  Publicly posting any information on the Website is entirely voluntary on your part and we recommend you carefully consider the information you choose to make publicly available.

5. Non-Personal Information
Like most website operators, Reve collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request when visitors use the Services. Reve’s purpose in collecting non-personally identifying information is to better understand how Reve’s visitors use the Services. From time to time, Reve may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its Services and Reve may use aggregate information for any person without obligation.  Reve also collects potentially personally-identifying information like Internet Protocol (IP) addresses and may collect statistics about the behavior of visitors to the Services. For instance, Reve may monitor the Services to help identify spam.  We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

In addition to log data, we may also collect information about the device you’re using to access the Services, including the type of device, the operating system, device settings, device identifiers and crash data. Whether we collect some or all of this information often depends on what type of device you’re using and its settings.  To learn more about the information your device makes available to us, please review the policies of your device manufacturer or software provider.

We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase the Services’ functionality. These third-party service providers have their own privacy policies addressing how they use such information.

How we use your information

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will often result in disabling certain functionality and features of the site.

The cookies we set

Account related cookies
If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out, however, in some cases, they may remain afterward to remember your site preferences in case you visit the site again.

Login related cookiesWe use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

Email newsletters related cookiesThis site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

Orders processing related cookiesThis site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

Survey related cookiesFrom time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

Form related cookiesWhen you submit data through a form (such as those found on contact pages or comment forms) cookies may be set to remember your user details for future correspondence.

Site preference cookiesIn order to provide you with a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be recalled whenever you interact with a page that is affected by your preferences.

Third-party cookies

In some special cases, we also use cookies provided by trusted third-parties. The following section details which third-party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

Third-party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimizations our users appreciate the most.

As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

We use adverts to offset the costs of running this site and provide funding for further development. The behavioral advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.

Several partners advertise on our behalf and the use of affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and, where applicable, allow our affiliate partners to provide any bonus that they may provide you for making a purchase.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work some social media sites will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies

How we use your information

We use the information we collect to provide you full access and functionality of the Services.  Accordingly, your information may be used for the following purposes:

(i) to provide and improve our services, features and content;
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(ii) to research, analyze and predict trends and improve our financial projections;
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(iii) to administer your use of our services and accounts and to verify or authenticate information or identification provided by you;
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(iv) to enable users to enjoy and easily navigate the Services;
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(v) to better understand your needs and interests and personalize your experience;
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(vi) to fulfill requests or to respond to questions or comments you may make;
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(vii) to conduct checks against databases and other information sources, including background or police checks, to the extent permitted by applicable laws and with your consent where required,
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(viii) to provide you with announcements, notifications and advertisements related to your interests and use of the Services and other communications such as electronic newsletters, promotional e-mails or similar messaging;
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(ix) to provide service announcements;
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(x) to detect and prevent fraud, spam, abuse, security incidents, and other harmful activity, conduct security investigations and risk assessments and protect against users seeking to hack into the Services;
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(xi) to assess the level of general interest in the Services;
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(xii) to resolve disputes between any of our members and to enforce our agreements with third parties;
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(xiii) to enforce our Terms of Service and other policies and to comply with our legal obligations; and
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(xiv) for any other purpose with your consent.

In connection with the activities above, we may conduct profiling based on your interactions with the Reve Services, your profile information and other content you submit to the Reve Services, and information obtained from third parties.

We process this personal information for these purposes given our legitimate interest in protecting the Reve Services, to measure the adequate performance of our contract with you, and to comply with applicable laws.
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3.1.1 Information you give to us

(a) We will use this information:

(i) to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;

(ii) to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;

(iii) to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (the [order form OR registration form]);

(iv) to notify you about changes to our service;

(v) to ensure that content from our site is presented in the most effective manner for you and for your computer.

3.1.2 Information we collect about you

(a) We will use this information:

(i) to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

(ii) to improve our site to ensure that content is presented in the most effective manner for you and for your computer;

(iii) to allow you to participate in interactive features of our service, when you choose to do so;